Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes:

• Account data: Name, email address, password, and profile details
• Project data: Files, tasks, comments, and other content you create or upload
• Usage data: Pages visited, features used, and actions taken within the platform
• Device data: IP address, browser type, operating system, and device identifiers
• Communications: Messages and support tickets you send us

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve MDX Space. Specifically, we use it to:

• Provide, personalize, and deliver the services you request
• Process transactions and send related information, including confirmations and invoices
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service providers: Third-party companies that assist us in operating our platform (hosting, analytics, email delivery) under strict confidentiality agreements
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity
• Legal requirements: When required by law, court order, or other governmental or legal authority
• Team members: Within your workspace, project data is visible to team members you invite

We never sell your personal data to advertisers or data brokers.

4. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption
• Passwords are hashed using bcrypt with salt — we never store plain-text passwords
• Access to production systems is restricted to authorized personnel only
• We perform regular security audits and vulnerability assessments
• Two-factor authentication is available and encouraged for all accounts

While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal data, subject to certain exceptions
• Portability: Request a machine-readable export of your data
• Objection: Object to the processing of your data for marketing purposes
• Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

MDX Space
Email: hello@mdx.so

We will do our best to address your concerns and respond promptly to all inquiries.